Frequently Asked Questions
Find answers to common questions about our services
Yes. All medication orders require a valid prescription from a licensed healthcare provider. You will be prompted to upload your prescription after submitting your order.
Once your prescription is approved and payment is completed, your order is shipped within 1 business day. Delivery typically takes 3–7 days depending on your location. You'll receive a tracking number once your order ships.
Absolutely. All medications are sourced from EU-licensed pharmacies and manufacturers, ensuring the highest standards of safety, authenticity, and quality.
Yes. Personal importation of medication for individual use is permitted under specific FDA guidelines. We operate in compliance with these regulations.
Once your order has been dispatched, you'll receive an email with your tracking number and a link to monitor the shipment via FedEx or DHL.
Our team is here to help! Simply reach out to us at info@insulinmeds.com and we'll get back to you as soon as possible.
Still have questions?
Our team is here to help! Get in touch with us for any additional questions or concerns.